- A visitor who asks a question (chat)
- Name, email, what you wrote, your IP address and the language of the page. To answer you, and to stop the form being abused. Basis: your consent, and our legitimate interest in not being attacked.
- An owner listing a property
- Name, email, phone, the property's address and details, and photographs. To assess it, call you, and — if you agree — publish it. Basis: our contract with you and steps taken before it. Your address and phone are NEVER published in the catalogue.
- A customer with an account
- Email and name, phone, country, your language; your Greek identifiers (tax number, social security, TAXISnet username, IBAN, permit number, personal number); documents you upload and documents we issue; family members declared on a residence application; your conversation with us; your orders and payments. Basis: our service contract and our legal obligations.
- A request to find a property
- Name, email, phone and what you are looking for — area, budget, type. Basis: steps taken at your request before a contract.
- The emails we send you
- The address, subject and text of each message, and whether and when it was sent. Basis: legitimate interest — being able to answer "what exactly did you send me, and when".
- The record of changes
- Every change to a price, a detail, a document or a payment, with who made it and when. Basis: legitimate interest — one mistyped figure changes whether your permit is possible.
- Cards
- We never store a card number, anywhere. We keep the brand, the last four digits and the expiry. The card details go straight to our payment processor, inside their own form.